Dear All,
Can anyone please tell me what does it mean Document Status-Open when the PO line status is showing closed
*This post is locked for comments
Dear All,
Can anyone please tell me what does it mean Document Status-Open when the PO line status is showing closed
*This post is locked for comments
To remove a completed PO. Go to Tools/Routines/Purchasing/Remove completed PO. Make sure that you "insert" the PO you are wanting to remove, otherwise when you hit the process button you will remove every PO in your system - I learned this the hard way several years ago.
[quote user="Ron Wilson"]
Ok...sorry. I misunderstood you to say there was still a line item open. Well then the next thing I would try would be a purchase order reconcile Tools->Utilities->Purchasing->Reconcile Purchasing Documents. Select From and enter the purchase order number in the From: and To: field. Choose the option Reoncile and Print. Click the process button. You may have to do this after everyone has logged out of the system in the evening (you will know by whether or not you get an error message when you hit process). Let me know if that works for you.
[/quote]
Niju,
These are the steps I would try first. Let me know if that works.
Ron
Can you please advise how I can remove completed PO
[quote user="Melanie Tatasciore"]
Have you tried removing the completed PO? If that does not work, then it sounds like you are having the same "fluke" that I have had with a couple of PO's, where no mater what you do they just do not go away. Haven't found a fix.
[/quote]
Melanie,
If the purchase order is still Open, then I do not beleive removing completed po will work.
Ron
Ok...sorry. I misunderstood you to say there was still a line item open. Well then the next thing I would try would be a purchase order reconcile Tools->Utilities->Purchasing->Reconcile Purchasing Documents. Select From and enter the purchase order number in the From: and To: field. Choose the option Reoncile and Print. Click the process button. You may have to do this after everyone has logged out of the system in the evening (you will know by whether or not you get an error message when you hit process). Let me know if that works for you.
Have you tried removing the completed PO? If that does not work, then it sounds like you are having the same "fluke" that I have had with a couple of PO's, where no mater what you do they just do not go away. Haven't found a fix.
Dear Ron,
All the PO line items have been completely received and all the vendor items have been processed. Still then it is showing open. Infact it is showing the PO of 2007 as open
Niju,
If one of the purchase order line item status is still open, then the purchase order itself is still open. The purchase order will stay opened until everything is received. After the purchase order has been received completely the status will change to RECEIVED. Finally after all vendor invoices have been processed, the purchase order will then move to closed. Does this help?
Ron
Yes
From this, my first guess would be that one of the line items on the PO is still open
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