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Microsoft Dynamics GP (Archived)

Document Status

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Posted on by 880

Dear All,

Can anyone please tell me what does it mean Document Status-Open when the PO line status is showing closed

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  • Melanie Tatasciore Profile Picture
    Melanie Tatasciore 205 on at
    Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Document Status

    To remove a completed PO.  Go to Tools/Routines/Purchasing/Remove completed PO.  Make sure that you "insert" the PO you are wanting to remove, otherwise when you hit the process button you will remove every PO in your system - I learned this the hard way several years ago.

  • Ron Wilson Profile Picture
    Ron Wilson 6,010 on at
    Re: Re: Re: Re: Re: Re: Re: Re: Document Status

    [quote user="Ron Wilson"]

    Ok...sorry.  I misunderstood you to say there was still a line item open. Well then the next thing I would try would be a purchase order reconcile Tools->Utilities->Purchasing->Reconcile Purchasing Documents.  Select From and enter the purchase order number in the From: and To: field.  Choose the option Reoncile and Print. Click the process button.  You may have to do this after everyone has logged out of the system in the evening (you will know by whether or not you get an error message when you hit process).  Let me know if that works for you.

    [/quote]

    Niju,

    These are the steps I would try first.  Let me know if that works.

    Ron

  • Niju David Profile Picture
    Niju David 880 on at
    Re: Re: Re: Re: Re: Re: Re: Re: Re: Document Status

     Can you please advise how I can remove completed PO

  • Ron Wilson Profile Picture
    Ron Wilson 6,010 on at
    Re: Re: Re: Re: Re: Re: Re: Re: Document Status

    [quote user="Melanie Tatasciore"]

    Have you tried removing the completed PO?  If that does not work, then it sounds like you are having the same "fluke" that I have had with a couple of PO's, where no mater what you do they just do not go away.  Haven't found a fix.

    [/quote]

    Melanie,

    If the purchase order is still Open, then I do not beleive removing completed po will work. 

    Ron

  • Ron Wilson Profile Picture
    Ron Wilson 6,010 on at
    Re: Re: Re: Re: Re: Re: Re: Document Status

    Ok...sorry.  I misunderstood you to say there was still a line item open. Well then the next thing I would try would be a purchase order reconcile Tools->Utilities->Purchasing->Reconcile Purchasing Documents.  Select From and enter the purchase order number in the From: and To: field.  Choose the option Reoncile and Print. Click the process button.  You may have to do this after everyone has logged out of the system in the evening (you will know by whether or not you get an error message when you hit process).  Let me know if that works for you.

  • Melanie Tatasciore Profile Picture
    Melanie Tatasciore 205 on at
    Re: Re: Re: Re: Re: Re: Re: Document Status

    Have you tried removing the completed PO?  If that does not work, then it sounds like you are having the same "fluke" that I have had with a couple of PO's, where no mater what you do they just do not go away.  Haven't found a fix.

  • Niju David Profile Picture
    Niju David 880 on at
    Re: Re: Re: Re: Re: Re: Document Status

     Dear Ron,

    All the PO line items have been completely received and all the vendor items have been processed. Still then it is showing open. Infact it is showing the PO of 2007 as open

  • Ron Wilson Profile Picture
    Ron Wilson 6,010 on at
    Re: Re: Re: Re: Re: Document Status

    Niju,

    If one of the purchase order line item status is still open, then the purchase order itself is still open.  The purchase order will stay opened until everything is received.  After the purchase order has been received completely the status will change to RECEIVED.  Finally after all vendor invoices have been processed, the purchase order will then move to closed.  Does this help?

    Ron

  • Niju David Profile Picture
    Niju David 880 on at
    Re: Re: Re: Re: Document Status

     Yes

  • Melanie Tatasciore Profile Picture
    Melanie Tatasciore 205 on at
    Re: Re: Re: Document Status

    From this, my first guess would be that one of the line items on the PO is still open

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