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Dear All,
Can anyone please tell me what does it mean Document Status-Open when the PO line status is showing closed
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Can you give me a little more detail? Where are you seeing this? Can you send a screen shot? Is it a PO Document Status, or an Invoice Document Status? Are there multiple line items on the PO? I'm thinking of several things that it could be, but can't make a determination without more information.
I am seeing this in the smartlist. i am referring to the PO Document status and also there are multiple line items on the PO
Thanks
From this, my first guess would be that one of the line items on the PO is still open
Yes
Niju,
If one of the purchase order line item status is still open, then the purchase order itself is still open. The purchase order will stay opened until everything is received. After the purchase order has been received completely the status will change to RECEIVED. Finally after all vendor invoices have been processed, the purchase order will then move to closed. Does this help?
Ron
Dear Ron,
All the PO line items have been completely received and all the vendor items have been processed. Still then it is showing open. Infact it is showing the PO of 2007 as open
Have you tried removing the completed PO? If that does not work, then it sounds like you are having the same "fluke" that I have had with a couple of PO's, where no mater what you do they just do not go away. Haven't found a fix.
Ok...sorry. I misunderstood you to say there was still a line item open. Well then the next thing I would try would be a purchase order reconcile Tools->Utilities->Purchasing->Reconcile Purchasing Documents. Select From and enter the purchase order number in the From: and To: field. Choose the option Reoncile and Print. Click the process button. You may have to do this after everyone has logged out of the system in the evening (you will know by whether or not you get an error message when you hit process). Let me know if that works for you.
[quote user="Melanie Tatasciore"]
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Melanie,
If the purchase order is still Open, then I do not beleive removing completed po will work.
Can you please advise how I can remove completed PO
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