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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Workflows - delaying o...
Microsoft Dynamics CRM (Archived)

Workflows - delaying over the weekend

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Posted on by Netbibs 255

I have a couple of workflows that escalate a case to high priority three days after the Created On date. If the case is created on a Friday they are high priority by the Mon/Tues.

Is there a way to get a workflow to 'take the weekend off'?

I've found a couple of old blogs on this:

Is there a more up to date method for CRM 2011? I'm not a programmer.

Many thanks

Sarah

 

 

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  • Suggested answer
    Claudia Cisneros Profile Picture
    Claudia Cisneros on at
    Re: Workflows - delaying over the weekend

    Hi Netbibs,

    The only way to accomplish your requirement is to develop some code to exclude Saturdays and Sundays for the workflow daily process.

    Regards,

    Claudia Cisneros

  • Netbibs Profile Picture
    Netbibs 255 on at
    Re: Workflows - delaying over the weekend

    Thank you Claudia,

    For such a common issue that must affect so many people I am surprised there is no easier option. I'm not a programmer.

    Thanks

  • Suggested answer
    Mandar Joshi Profile Picture
    Mandar Joshi 2,116 on at
    Re: Workflows - delaying over the weekend

    Hi Netbibs,

    You can try out Manipulation Library. It allows you to avoid the custom coding and you can easily skip the week ends or other work off added in CRM (business closer) .

  • Netbibs Profile Picture
    Netbibs 255 on at
    Re: Workflows - delaying over the weekend

    Thank you, this is helpful.

    I can see on the CRM Manipulation Library there is a AddBusinessDays utility which looks like it could do the job.

  • rmcanally65 Profile Picture
    rmcanally65 on at
    RE: Workflows - delaying over the weekend

    It doesn't appear that Manipulation Library will work for 2013 Online; does anyone know if this is the case (before I try to load that solution)?

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