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You can only reverse entries that were posted from a journal.Error on all customer payments yet the application has been working fine however now we cnt reverse any entries
Thank You. Vilasini Arasu.
What we have noticed this morning is the system transaction ID repeated its self so once you try to reverse an entry under bank ledger entries, then it complains since now the entries have the same transaction ID number but different entry No..Does someone have an idea why the transaction ID would repeat itself?
Hi Joan,
You can reverse entries which posted through Journal.
System will show this issue If you're trying to reverse invoice or posted from other than journal entries .
Please check the entries.
If it's posted through Journal. Surely, it will allow to reverse.
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