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Access issues to platform

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Posted on by Lee-Martin

507

I'm working with D365 and the Power Platform and I'm having serious issues logging into the the system.

I have worked on a number of projects each with their own login's over the last few months.

I clear cache and remove cookies from the browsers I use.

When trying to log onto the system the broswer is assuming I'm trying to log into a system I last used months ago. I have cleared cache and cookies at least twice since then.

Not only that I'm logged into Microsoft office using the correct username and password. However when I try and perform certain actions, I'm being told that I cannot access the (wrong) account despite not entering a username or password for that wrong account, or it refuses to accept my correct username and password.

What else other than clearning cache and cookies can i do to stop my broswers trying to access old accounts and systems?

This is now beyond frustrating as I have a deadline and cannot access the correct system!

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Dynamics 365 Administration

Applications and Add-ons

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Charles Abi Khirs 3,569 on at

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RE: Access issues to platform

Hello,

Did you try to click the sign out button to log out from the account?

Another way is to remove/log out from the account already logged in from the browser Settings www.bu.edu/.../
Pradeep Rai 5,490 Super User 2024 Season 2 on at

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RE: Access issues to platform

Hi,

Can you please try below options:

I would suggest below option to manage multiple project work. In chrome we have below option to create multiple Chrome instances.

With above option, i can create multiple instance for each project and each will have different credential.

Thanks,
Pradeep.

Please mark this as VERIFIED if it helps.
Lee-Martin 507 on at

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RE: Access issues to platform

thank you, but it is not a security or licensing issue as I have full admin permissions and all liicenses
Ram Prakash 2,285 on at

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RE: Access issues to platform

Hi,

Please check weather you have proper security roles and licensing available.

Regards,

Ram Prakash

https://microsoftcrmtechie.blogsot.com

youtube.com/.../UCnGNN3hdlKBOr6PXotskNLA
Lee-Martin 507 on at

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RE: Access issues to platform

I am logged in with the credentials which are behind the second blocked out part.

I am actively not logged in to the credentials behind the first blocked part, nor have I logged into them in months!