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Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

Access issues to platform

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Posted on by 515

I'm working with D365 and the Power Platform and I'm having serious issues logging into the the system.

I have worked on a number of projects each with their own login's over the last few months.

I clear cache and remove cookies from the browsers I use.

When trying to log onto the system the broswer is assuming I'm trying to log into a system I last used months ago. I have cleared cache and cookies at least twice since then.

Not only that I'm logged into Microsoft office using the correct username and password. However when I try and perform certain actions, I'm being told that I cannot access the (wrong) account despite not entering a username or password for that wrong account, or it refuses to accept my correct username and password.

What else other than clearning cache and cookies can i do to stop my broswers trying to access old accounts and systems?

This is now beyond frustrating as I have a deadline and cannot access the correct system!

I have the same question (0)
  • Lee-Martin Profile Picture
    515 on at

    7510.error.PNG

    I am logged in with the credentials which are behind the second blocked out part.

    I am actively not logged in to the credentials behind the first blocked part, nor have I logged into them in months!

  • Ram Prakash Duraisamy Profile Picture
    2,287 on at

    Hi,

    Please check weather you have proper security roles and licensing available.

    Regards,

    Ram Prakash

    https://microsoftcrmtechie.blogsot.com

    youtube.com/.../UCnGNN3hdlKBOr6PXotskNLA

  • Lee-Martin Profile Picture
    515 on at

    thank you, but it is not a security or licensing issue as I have full admin permissions and all liicenses 

  • Pradeep Rai Profile Picture
    5,489 Moderator on at

    Hi,

    Can you please try below options:

    pastedimage1630865191273v1.png

    I would suggest below option to manage multiple project work. In chrome we have below option to create multiple Chrome instances.

    pastedimage1630865535654v2.png

    With above option, i can create multiple instance for each project and each will have different credential.

     
    Thanks,
    Pradeep.

    Please mark this as VERIFIED if it helps.

  • Suggested answer
    Charles Abi Khirs Profile Picture
    3,569 on at

    Hello,

    Did you try to click the sign out button to log out from the account?

    Another way is to remove/log out from the account already logged in from the browser Settings www.bu.edu/.../

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