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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / How to reverse a Poste...
Small and medium business | Business Central, N...
Answered

How to reverse a Posted Service Credit Memo in Navision 2018?

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Posted on by joshtechsolutions 5,067

Hi Community,

I have a posted service credit memo in Navision 2018, may I ask how do I void/reverse this service credit memo?

I tried to reverse using Reverse Transactions at the General Ledger Entries, but I was prompted an error 
pastedimage1646117987454v1.png

Please advise. thank you!

I have the same question (0)
  • Suggested answer
    RockwithNav Profile Picture
    RockwithNav 9,113 Super User 2026 Season 1 on at

    And that's a correct Error Message, You can only Reverse which is posted from Journals, Here in You need to go with Invoice Posting.

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Josh,

    The Reverse Transaction feature allows Users to reverse journal entries that do not come from sub-ledger transactions (Sales, Purchase, Bank, Fixed Asset, Service, Jobs). These sub-ledger transactions hit multiple tables and the reverse transactions is only effecting the General Ledger Entries.

    Thanks,

    Steve

  • Verified answer
    YUN ZHU Profile Picture
    YUN ZHU 100,974 Super User 2026 Season 1 on at

    Hi, just to add an info, this is mentioned in MS Docs.

    https://docs.microsoft.com/en-us/dynamics-nav-app/finance-how-reverse-journal-posting#to-reverse-the-journal-posting-of-a-general-ledger-entry

    pastedimage1646269627236v1.png

    Hope this will help.

    Thanks.

    ZHU

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