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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / System.Runtime.Interop...
Microsoft Dynamics CRM (Archived)

System.Runtime.InteropServices.COMException

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Posted on by Community Member

Hi,

I am getting below error message to login CRM.

System.Runtime.InteropServices.COMException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #EA393BC6

And also not able to sync contact from CRM to NAV .

Error message.

[Contact to NAV Contact Card] has encountered an error while processing key [[Ranjit Deshmukh, 2d458165-312b-e211-9334-f62a3f673984]]. systemuser With Id = '' Does Not Exist

So please help to resolve it.

Thank You!

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I have the same question (0)
  • Mahendar Pal Profile Picture
    Mahendar Pal 45,095 on at

    Hi,

    "2d458165-312b-e211-9334-f62a3f673984]]. systemuser With Id = '' Does Not Exist- if you have access to CRM db try to query systemuser table and see this id exists there or not. or try to use another user to login CRM and check if this user is active in CRM.

    Thanks

  • Community Member Profile Picture
    Community Member on at

    I am getting this error message in Connector for Microsoft Dynamics for MAP 'Contact to NAV Contact Card'

  • Community Member Profile Picture
    Community Member on at

    And i have checked it but it doesn't exist.

  • Mahendar Pal Profile Picture
    Mahendar Pal 45,095 on at

    So it means somewhere you are mapping wrong user which does not exists, recheck your setting and try to replace it with a valid CRM user.

    Thanks

  • Community Member Profile Picture
    Community Member on at

    .

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