Dynamics Community Forum Thread Details

Hi Everyone,

We were able to resolve email addresses in Outlook for Contacts that existed in CRM. It hasn’t worked since, and any time that my supervisor tried to re-enable it (below is It believe where this is done), His getting this error.

0285.out1.png

But this user is Global Admin & has all right to make changes

Error Details -

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #5EF9EEFADetail: 
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
  <ActivityId>87015f6b-8408-44c4-be9e-797059285480</ActivityId>
  <ErrorCode>-2147220970</ErrorCode>
  <ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic">
    <KeyValuePairOfstringanyType>
      <d2p1:key>CallStack</d2p1:key>
      <d2p1:value xmlns:d4p1="www.w3.org/.../XMLSchema" i:type="d4p1:string">   at System.Web.UI.Page.HandleError(Exception e)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest()
   at System.Web.UI.Page.ProcessRequest(HttpContext context)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&amp; completedSynchronously)</d2p1:value>
    </KeyValuePairOfstringanyType>
  </ErrorDetails>
  <Message>System.Web.HttpUnhandledException: Microsoft Dynamics CRM has experienced an error. Reference number for administrators or support: #5EF9EEFA</Message>
  <Timestamp>2017-12-04T19:43:20.8589087Z</Timestamp>
  <ExceptionRetriable>false</ExceptionRetriable>
  <ExceptionSource i:nil="true" />
  <InnerFault>
    <ActivityId>87015f6b-8408-44c4-be9e-797059285480</ActivityId>
    <ErrorCode>-2147187962</ErrorCode>
    <ErrorDetails xmlns:d3p1="schemas.datacontract.org/.../System.Collections.Generic">
      <KeyValuePairOfstringanyType>
        <d3p1:key>CallStack</d3p1:key>
        <d3p1:value xmlns:d5p1="www.w3.org/.../XMLSchema" i:type="d5p1:string">   at Microsoft.Crm.Application.Pages.Tools.PersonalSettings.UpdateOutlookSyncFilters.ConfigurePage()
   at Microsoft.Crm.Application.Controls.AppUIPage.OnPreRender(EventArgs e)
   at Microsoft.Crm.Application.Controls.AppPage.OnPreRender(EventArgs e)
   at System.Web.UI.Control.PreRenderRecursiveInternal()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)</d3p1:value>
      </KeyValuePairOfstringanyType>
    </ErrorDetails>
    <Message>SecLib::AccessCheckEx failed. Returned hr = -2147187962, ObjectID: 491d5e16-8957-4cbe-a441-feb3b7b15313, OwnerId: ff040213-0004-e511-b122-005056901134,  OwnerIdType: 8 and CallingUser: 4d9f08fa-be11-e111-8837-00155d4f350a. ObjectTypeCode: 4230, objectBusinessUnitId: 813d8608-c711-e111-8837-00155d4f350a, AccessRights: WriteAccess </Message>
    <Timestamp>2017-12-04T19:43:20.8589087Z</Timestamp>
    <ExceptionRetriable>false</ExceptionRetriable>
    <ExceptionSource i:nil="true" />
    <InnerFault i:nil="true" />
    <OriginalException i:nil="true" />
    <TraceText i:nil="true" />
  </InnerFault>
  <OriginalException i:nil="true" />
  <TraceText i:nil="true" />
</OrganizationServiceFault>

Version - CRM 2016 Dynamics 365 (8.2.2+) On premise

Let me know if any can help me in this situation?