Am getting this below error in screenshot when i reverse transaction kindly guide me what should be done to reverse it.
I have also checked in stock management ->posting -> cost of units, invoiced it looks like this as below screenshot
Kindly provide a solution to reverse this transaction please.
Hi,
Try to undo settlements for all the transactions posted against this sales order then try to reverse the transaction.
If you unable to do the reversal, you may think about posting adjustment entry against customer and discount account.
The above provided is the scenario prem.
Hi Prem,
My Scenario is
1. I created a Sales order and invoice it. Payment is completed Quantity - 4 total price - 100 discount-10. VAT-15%
2. Again cancelled the sales order by doing credit note partially for 1 quantity.
3. Unfortunately while making credit note discount was added with 1 quantity. And it was invoiced as well. but payment is not debit to customer yet.
4. Now i need to cancel this cancelled invoice.
5 .So i tried undo settelment for cancelled invoice but thats when the above error was appearing.
6. now i need to cancel the cancelled invoice that should show the correct value as cancelled invoice.
7. below is the screenshot
Kindly help.
Did you posted payment for this invoice? or settled this invoice? If yes you need to unsettle or do the payment reversal before reversing this transaction.
As a workaround you can create credit note for this sales order invoice.
Hi Prem,
I did as you suggested but still am getting the same error.
Also Enabled "Corrections" to YES in Accounting rule tab.
Hi Aameer,
Can you also check below-
1) Did you specified "Db/Cr requirements" in main account form. If yes you can try after removing those requirement.
2) Have you enabled "corrections" in GL parameter. General ledger>Ledger setup>General ledger parameters>Ledger>Accounting rules tab. If not enable and try.
Hi Prem,
It was ticked eralier as you said i have unticked it and again tried reversing the transaction am getting same error as before.
Hi Aameer,
Check below highlighted fields. Check whether that account marked as "Do not allow manual entry" if is ticked you can remove and try. Legal entity override looks fine.
Are you meaning this Main accounts - legal entity overrides
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