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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Cloud Migration error:...
Small and medium business | Business Central, N...
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Cloud Migration error: User does not exist.

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Posted on by Community member 4
Hi Everyone!

I'm sorry if this has been asked before and answered, but I couldn't actually find any information on this on the forums. I'm trying to migrate data from one of our SQL Databases in Azure, but during the Cloud Migration Setup I get the following error:



The user that I'm using to start the process has all the correct roles in Business Central and is a SUPER user, but for some reason, it says that the user I'm using doesn't exist. For the SQL Connection string, I'm using the same user as we have on Business Central, the user is dbo_owner on the SQL database.
 
Permissions are as follows:
 

Any help would be much appreciated !

Regards,
Jozsef B.
  • Judy Profile Picture
    Judy Microsoft Employee on at
    Cloud Migration error: User does not exist.
    I will help to mark the useful answer to close the thread.
  • Verified answer
    Community member Profile Picture
    Community member 18 on at
    Cloud Migration error: User does not exist.
    Hi,
     
    This worked for me:
    To enable this option, you need to run a new action called Enable/Disable Removing Permissions from Users before you set up the cloud migration. This action will preserve your current user permissions when you set up cloud migration. You can find this action on the Cloud Migration Management page, in the Actions menu.
    It should be set to "Yes".
     

    Hope this works for you.
    Kevin
  • Community member Profile Picture
    Community member 4 on at
    Cloud Migration error: User does not exist.
    Hey!
     
    Seems to be a known bug in Microsoft’s latest version of Business Central, not sure how fast they will fix this..
     
    Thanks !
  • Martí Sala Profile Picture
    Martí Sala 12 on at
    Cloud Migration error: User does not exist.
    Hello,
     
    I have hit exactly the same issue as both of you.
     
    Has anyone find a Solution for this?
     
    Thank you
     
    Martí
  • CarlyD Profile Picture
    CarlyD 4 on at
    Cloud Migration error: User does not exist.
    Hello,
     
    I have hit exactly the same issue as you.  I have a logged a case with MS, but in the meantime, did you manage to find a resolution?
     
    Thanks,
    Carly

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