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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM for use in post-se...
Microsoft Dynamics CRM (Archived)

CRM for use in post-secondary education...

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Posted on by WHGeorge 30

I am Director of Admissions at Southern California Seminary. Have a strong technology background including some dated database design skills in such tools as Access and FoxPro, but no experience with CRM, beyond that gained in the last few months.

I have implemented CRM strictly as a recruiting tool to this point, will be expanding to Marketing and likely Service in the near term.

I am very interested in any resources (books, eBooks, articles, videos or other expertise) others may have to offer on tailoring CRM for the education environment. You would be correct in assuming the Seminary does not have a significant budget for consulting in this area.

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  • Suggested answer
    Karth Profile Picture
    Karth on at
    RE: CRM for use in post-secondary education...

    Below is a link to the Microsoft website which talks about using CRM in the Education sector. The page also has links to a few case studies which you might be interested in. Worth having a look

    www.microsoft.com/.../crm-education.aspx

    Also, reach out to your Microsoft Account Manager who might organize a demo for you.

    Hope this helps.

  • Community Member Profile Picture
    Community Member on at
    RE: CRM for use in post-secondary education...

    The education is the expensive procedure and the scholarship is only for the needy person. The financing yourself to educate is the hard task define in best online essay writing services reviews because of the narrow resources. The best way to minimize the burden of the education by getting the scholarship and secure the money for being waste.

  • Thijs van der Klei Profile Picture
    Thijs van der Klei 780 on at
    RE: CRM for use in post-secondary education...

    Hi Bill,

    Reading your request, I think you are a technology aficionado working at an educational institution. So you get the Microsoft products free of charge or at low cost. Often techies take the cool new technology as starting point, then invent some user requirements to make use of this technology. Often this leads to solutions the users don't need.

    As director you probably have a tight schedule, leaving you little time for your implementation project. Because you are an aficionado you probably will do this in your leisure time. To summarize: at the moment you don't have time nor budget. You have not thought about a business case, strategic business requirements, nor did you write down explicit user requirements or user stories. This is a bad starting point for an implementation project. Better is to think about the "what" and "why" questions first, and finally sort out the "how" questions.

    However it is always good to learn. To expand your knowledge you could start studying the learning paths in Microsoft Learn:

    docs.microsoft.com/.../

    I wish you success,

    Kind regards,

    Thijs van der Klei

  • WillProby Profile Picture
    WillProby 5 on at
    RE: CRM for use in post-secondary education...

    As it might be crystal clear to you by now that academic writing plays a significant role in your college life. The different types of writing you encounter that include dissertations and writing other assignment require you to formulate papers around a particular argument with clear thesis statements that can help support the various aspects of the paper. Whether it is for your diploma degree or mainly for your exams, it is essential to keep the actual argument in mind regarding the explanations, the facts you use in the examples, and even the sentences you create. Suppose you want to write the best research paper on your campus that is not only informative but persuasive at the same time. In that case, you can take the aid of top sites like PapersOwl who offer professional aid to help you create a masterpiece that can help you immensely in your academic career. The most important aspect of writing a perfect academic piece is making sure that you have the correct elements to help communicate with your audience. Without it assessing the merit of the extensive research you may have done can be difficult. No assignments for these courses ask you for simple descriptive papers filled with various facts; it's essential to persuade your audience with something interesting and informative. If you find any difficulty during your coursework, you can also turn to the top sites that offer the help needed in writing academic content. Some famous sites include Unitedinnovators and sibia proofreading who offer you the required professional help to finish your assignments and get the best grades in your exams. Writing the content in the form of an argument helps the writer stay on a message that helps to engage the faculty and also helps to get a higher GPA. Every paper that you write should be written in the form of arguments, and these shouldn't be confused with biased papers that, on purpose, skews with evidence. It is necessary that the paper clearly states the hypothesis that you plan to explore.

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