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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / How to hide an owner f...
Microsoft Dynamics CRM (Archived)

How to hide an owner field on Mobile, CRM 2016 on-prem

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Posted on by Andrew73 1,471

Hi,

If I disable "Available on phone" checkbox in a footer, which has an owner field, I'm getting an error when I'm saving a form:

Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.OrganizationServiceFault, Microsoft.Xrm.Sdk, Version=8.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: The Form XML does not conform to the required schema. A schema validation error has been detected at line 0, position 0. Details: The 'availableforphone' attribute is not declared.Detail:
<OrganizationServiceFault xmlns:i="www.w3.org/.../XMLSchema-instance" xmlns="schemas.microsoft.com/.../Contracts">
<ErrorCode>-2147187675</ErrorCode>
<ErrorDetails xmlns:d2p1="schemas.datacontract.org/.../System.Collections.Generic" />
<Message>The Form XML does not conform to the required schema. A schema validation error has been detected at line 0, position 0. Details: The 'availableforphone' attribute is not declared.</Message>
<Timestamp>2016-04-27T23:47:14.4190451Z</Timestamp>
<InnerFault i:nil="true" />
<TraceText i:nil="true" />
</OrganizationServiceFault>

Thanks! 

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I have the same question (0)
  • Inogic Profile Picture
    Inogic 748 on at

    As Owner Field is System Required Field so maybe you cannot hide or remove it from the form.

    Thanks,

    Sam

  • Suggested answer
    Sean K Profile Picture
    Sean K 1,537 on at

    Hi Andrew,

    You can definitely have the owner field on the body of the form and hide it (by unticking "Visible by default" on the Field Properties), I'm not sure about the footer though as I haven't tested that.

    Regards,

    Sean

  • Andrew73 Profile Picture
    Andrew73 1,471 on at

    Hi,

    The goal is to remove an owner field(tile) on mobile only.

    Thanks!

  • Suggested answer
    Sean K Profile Picture
    Sean K 1,537 on at

    Hi Andrew,

    I just did some testing, on my Lead form which has nothing in the footer, if I try to hide the footer on phone it gives me the error when I save the form. So it doesn't look like this is specific to the Owner field and more the fact that hiding the header/footer on phone isn't possible? If that is the case, I'm not sure why the option is there!

    Also I added an Owner field to my main form, and opted to hide the section it is in on phone. Now the section with the owner field shows for me in the browser but it doesn't show on my phone.

    Maybe something like that will work for you?

    Regards,

    Sean

  • Andrew73 Profile Picture
    Andrew73 1,471 on at

    Hi Sean,

    Thanks very much for a suggestion. Unfortunately in my case I have to leave an owner filed in a footer... which I can't hide on mobile.

    Thanks!

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