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Microsoft Dynamics CRM (Archived)

Invitation code is not generating for Portal Contact

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Hi,

I want to send Invitation to Portal contacts but when I create Invitation Invitation code is not generating.

It should get generate automatically.

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I have the same question (0)
  • Arpit Shrivastava Profile Picture
    7,518 User Group Leader on at

    Hi Riya,

    How are you generating the Invitation Code?

    By clicking on Ribbon button (Create Invitation) or automatically using workflow?

    -Arpit

  • riya37 Profile Picture
    on at

    Arpit Shrivastava 

    I click on Create Invitation button and then I run the send Invitation workflow.

  • Suggested answer
    Arpit Shrivastava Profile Picture
    7,518 User Group Leader on at

    Hi Riya,

    Please let me know, as soon as you click on Create Invitation button, whether any invitation record as per image (Portals > Invitations > Check in Open and Completed Invitations View) is being created along with Invitation code? So that we can investigate whether the issue is in Create Invitation or in Send Invitation.

    0207.Capture.JPG

    As per my understanding, you might have an issue with Send Invitation Workflow/Process. because Create Invitation process is OOB and it is uncontrollable.

    Please make sure, Scope of Send Invitation workflow (Settings > Process > Open Send Invitation workflow) is set to Organization.

    Hope it helps.


    If found useful, please mark the answer as verified.


    Cheers
    Arpit
    https://arpitmscrmhunt.blogspot.com

     

  • riya37 Profile Picture
    on at

    Arpit Shrivastava 

    When I create Invitation that time only Invitation code should get generate but it is not generating.

    invitation.png

  • Verified answer
    Arpit Shrivastava Profile Picture
    7,518 User Group Leader on at

    Hi Riya,

    Check below two Points.

    1. Make sure, after hitting the Create Invitation button from Ribbon bar, You are saving the Invitation Record. (Invitation code only generate after hit the Save button).

    2. If still it doesn't work, then Check UpdateInvitationCode workflow is activated.

     


    If found useful, please mark the answer as verified.


    Cheers
    Arpit
    https://arpitmscrmhunt.blogspot.com

     

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