web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Error in Office Add-In...
Small and medium business | Business Central, N...
Active Discussion

Error in Office Add-In Business Inbox: "A call to System.Xml.XmlElement.SelectNodes failed with the message: Namespace prefix 'bt' is not defined."

(4) ShareShare
ReportReport
Posted on by Marco Mels Microsoft Employee

Hello,

If you do encounter this error with the Office Add-In Business Inbox after running Assisted Setup, the current workaround is the following:

- Use the search function in  Dynamics 365 Business Central to find the page Office Add-In Management

pastedimage1581322643468v1.png

- In the page that opens, click on the three dots in the action bar, and then More Options

pastedimage1581322643469v2.png

- Click again on the three dots, and a new additional menu shows up called Actions. Click on it, and then Reset Default Add-ins

pastedimage1581322643470v3.png

After this, try again to deploy the Office Add-In Business Inbox using the assisted setup.

Thanks.

  • Marco Mels Profile Picture
    Marco Mels Microsoft Employee on at

    Not a question.

  • Community Member Profile Picture
    Community Member on at

    Thank you.

  • Marco Mels Profile Picture
    Marco Mels Microsoft Employee on at

    No problem.

  • Darryl Turner Profile Picture
    Darryl Turner 22 on at

    I am getting the error message but the item "Office Add-ins Management" no longer seems to exist in Business Central.  Has this been renamed?  I am trying to install the Outlook Add-in for Business Central but cannot get past this error message.

  • BCMASTER123 Profile Picture
    BCMASTER123 40 on at

    Yes agreed, Office Add-ins Management has not been in BC since the last update. I am getting the same error message above. Will check v 20.1 to see if this is still happening.

  • BCMASTER123 Profile Picture
    BCMASTER123 40 on at

    UPDATE: IT IS NOW CALLED OUTLOOK ADDIN-MANAGEDMENT 

    pastedimage1653314678017v1.png

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the April Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 2,072 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 1,129 Super User 2026 Season 1

#3
Gerardo Rentería García Profile Picture

Gerardo Rentería Ga... 650 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans