Which is most relevant one for assigning resources? it is still confusing, you set site and territory to resource but then the scheduling boardis looking at service terriotry and address from BU? Which are irrelevant?
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Site is a CRM tool used as a reference to indicate an office location, where a resource may reside/work. Territory is used for scheduling purposes. It is associated to Accounts and Resources and an important tool to filter and schedule work order jobs. Business Units are associated with Users, and it designed to work or curtail the permissions of a user rights within CRM.
I hope this response helps clarify the differences between Site/Territory/Business Units.
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