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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / connecting the receipt...
Microsoft Dynamics RMS (Archived)

connecting the receipt printer and cash drawer

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Posted on by Community Member

Hi all,

i know this subject have been discussed to the death but i just cannot get my combo to work! the threads i read is also like a year or more back, so maybe the drivers and steps may have changed? Also i cannot find the older versions of the Epson drivers. FYI I m an end user of the system.

Microsoft RMS on Windows 7 (64-bit), To connect

1) Epson receipt printer, Model TM-T88V

2) HP standard cash drawer, Model QT457AA

i read that connecting all the hardware via OPOS will be better. some backgrd, i have connected a honeywell scanner and assume its the same for the receipt printer as well i.e. set up a profile via MetrOPOS for the receipt printer, name it, use that exact same name in Store Operations Manager, then they will link up and work.

I tried to follow the same steps but there are so much software to download and install

1) printer driver part is pretty straight forward, but there are older versions to use if running on windows 7? where to find that? read from community.dynamics.com/.../189475

2) OPOS adk, JavaPOS adk for windows, list goes on...

which one to download and install for my case? and how to do the settings after that?

3) Utilities

and the purpose for downloading this is?

i provide the link for the receipt printer here 

epson.com/.../SPT_C31CA85011

and i have not gotten started on the cash drawer.

some threads i have been reading for info

https://community.dynamics.com/rms/f/106/p/57862/104377#104377

https://community.dynamics.com/rms/f/106/t/139542

https://community.dynamics.com/rms/f/106/t/189475

Thanks in advance for any inputs! =)

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  • Community Member Profile Picture
    Community Member on at

    UPDATE

    i found older versions of epson drivers.

    everything responded well in the OPOSADK set up. receipt can print and the cash drawer can pop out.

    but in Microsoft RMS, the device is not found. will try out even older versions of the ADK and see how it goes...

  • Community Member Profile Picture
    Community Member on at

    [How to install]

    Execute "ADK280E.exe" to extract install files. After execution, setup files will be copied to "C:\OPOSADK\V280E\disk1", which is default folder. Please execute "setup.exe" in that folder to start installation. Installation guide is "Installer.pdf" in the same folder.

    Please install the SP version after installing the base version when you install the SP version.

     

    what does the line in RED mean?

    im running Windows 7 SP1

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Follow these links

    IMPORTANT...remove Epson advanced printer driver! restart comp. i even cleared registry for good measure

    go here to download OPOS ADK versions

    download.epson-biz.com/.../index.php;scat=38&start=20

    think previously this is the epson expert being mentioned

    Go here, with pictures! i used this

    success.agilesoftware.com/.../236034567-How-to-Configure-Epson-OPOS

    this also works...i think

    support.microsoft.com/.../how-to-set-up-opos-drivers-for-an-epson-printer-in-microsoft-retail-ma

    there will be times when opening SO POS the system will say scanner/printer driver is not found, my remedy is just to restart the computer. is there a better/more permanent solution?

    Now i just have to figure out the pole display...

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