Hi Andre,
Thank you for the response.
To clarify my scenario, this requirement is specifically for web orders placed through the e-commerce site, not POS or physical stores.
In our case (jewellery-related products), the price of the item depends on the specific serial number, so the customer must effectively be linked to a particular serial number at the time of purchase, not only during warehouse picking.
The standard warehouse serial assignment flow works, but it does not solve our requirement because the serial number needs to be associated earlier, during the online buying process itself.
I wanted to check if there is any out-of-the-box functionality in Commerce that allows:
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Selecting or assigning a serial number on the e-commerce product page/checkout, or
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Linking the sales line to a serial number before the order reaches the warehouse, since pricing varies based on the serial number.
If not available OOB, then I’ll explore customisation in the Commerce SDK.
Thanks again for your guidance.
