Issue with Invoices not Showing Applied Payments and Returns

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Posted on by JoshuaJames92

Hi All,

Our company frequently has payments and returns applied to sales documents. Our customers would like to see these payments and credits applied on invoices when sent to them, but the sales documents don't show them. It shows them when drilling down in the Inquiry windows, but not when printed to paper or screen. Would anyone be able to help with this? thank you!

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mm123 2,535 on at

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RE: Issue with Invoices not Showing Applied Payments and Returns

Hi, is sales document sent to the customer refers to customer statement or any other report you would like to share with the customer.