business central 365 insights: "activities" and "user tasks"

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Posted on by PhilJohnno

After our upgrade from 18.5 to 19 last night, the business central 365 insights "activities" & "user tasks" portal parts on the home page are displaying an error. Any assistance is appreciated. thanks..

Activities

Error: The following AL methods are limited during write transactions because one or more tables will be locked: Form.RunModal is not allowed in write transactions. Codeunit.Run is allowed in write transactions only if the return value is not used. For example, 'OK := Codeunit.Run()' is not allowed. Report.RunModal is allowed in write transactions only if 'RequestForm = false'. For example, 'Report.RunModal(...,false)' is allowed. XmlPort.RunModal is allowed in write transactions only if 'RequestForm = false'. For example, 'XmlPort.RunModal(...,false)' is allowed. Use the commit method to save the changes before this call, or structure the code differently. Contact your application developer for further assistance..

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Gearoid Microsoft Employee on at

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Hi,

I have seen a similar issue after upgrading to BC 19. In that case it was caused by a custom extension (possibly doing a write without a commit). If you have visibility to the Tenant telemetry you can search for more details associated with this error in order to identify the root cause. You could also try to reproduce the error in a Sandbox and then remove any relevant Extensions to see if that helps to narrow down the root cause.

Alternatively, you could opening a support ticket with Microsoft via your Solution Provider or Business Central Partner.

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