Facng Email Issues When Sending Any Mail From The CRM

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I have configured email settings in 2 way communication. I have tested those from the CRM. I got success tag in Incoming and Outgoing as well. But when i send any direct mail from the same users form. Email added to the activity , but showing pending send status.

I am using Gmail Account Settings.

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prt33k 6,907 on at

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is it crm online with server side sync?

Also are you able to receive email?

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Community Member on at

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Online CRM. I am not able to receive mail, but able to send mails now.

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Rajkumar Rajaraman on at

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Refer this:

technet.microsoft.com/.../hh699817.aspx

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Community Member on at

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I am using Dynamics 365 online. These settings not found.

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prt33k 6,907 on at

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Hi Sandeep,

If you have done following :

1. the email address is approved

2. the mailbox is tested and enabled

3. User is not disabled and has license assigned

Then email should go. If it is not going then you need to get logs from support team to see the issue.

www.microsoft.com/.../why-does-the-email-message-i-sent-have-a-pending-send-status.aspx

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Sergio Macias 225 on at

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Hi Sandep, I guess you are missing some configuration on the Gmail side, here is the link I found when I try the same configuration you are doing now.

http://dyn365apps.com/2017/01/09/how-to-configure-dynamics-365-to-receive-emails-from-gmail-using-pop3/

Hope it helps

Regards CRM Lovers!

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