web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

dynamics vs outlook

(0) ShareShare
ReportReport
Posted on by 15

Good day

We will start using MS Dynamics as off next month so still testing but we have a question.

We will use this to (hopefully) help our customers better and more efficiently so it will be replacing for a big part Outlook.

In Outlook you can set rules and categorize your emails (but shared boxes are so slow...).

This does not seem to be possible in Dynamics? It would seem logical to me that some kind of AI or other would be integrated in Dynamics to easily define certain things?

Can somebody explain the difference?

Kind regards, 

I have the same question (0)
  • Suggested answer
    Leah Ju Profile Picture
    Microsoft Employee on at

    Hi Anke,

    In Dynamics, there is an OOB activity table--'Email', all email records are stored there.

    pastedimage1676600793966v2.png

    If you want to categorize your emails in dynamics, you can create some views with different conditions to filter these email records.

    --Go to Power apps, Tables > Email > Views:

    pastedimage1676600938359v3.png

    --Add columns you want, and add filters:

    pastedimage1676601086309v4.png

    --Save and Publish

    For users who can't access Dataverse, they can create personal views in the UI of the app.

    --Edit columns and filter, then save as new view:

    pastedimage1676601321971v5.png

    ========================

    More details about view:

    https://learn.microsoft.com/en-us/power-apps/maker/model-driven-apps/create-edit-views 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
Pallavi Phade Profile Picture

Pallavi Phade 102 Super User 2026 Season 1

#2
11manish Profile Picture

11manish 55

#2
Abhilash Warrier Profile Picture

Abhilash Warrier 55 Super User 2026 Season 1

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans