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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / How to? Enabling Outlo...
Microsoft Dynamics CRM (Archived)

How to? Enabling Outlook OWA in Office3 365 with Dynamics 365

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Posted on by Weldarb 9

I am having a world of issues trying to enable OWA to work with Dynamics 365. I have enabled the roles within Dynamics CRM and followed these instructions but I do not see the Dynamics plug in inside of Outlook OWA? Anyone have any further instructions? I want the light weight application to show up. Thanks!

I followed these two instructions:

Dynamics 365 App for Outlook User's Guide

https://www.microsoft.com/en-us/dynamics/crm-customer-center/dynamics-365-app-for-outlook-user-s-guide.aspx#Install

Deploy Dynamics 365 App for Outlook

https://technet.microsoft.com/library/dn946901.aspx

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I have the same question (0)
  • Weldarb Profile Picture
    Weldarb 9 on at

    Ok, I managed to get it to show but I am still receiving this error from this page.

    support.microsoft.com/.../3124910

    I verified that I have the following permissions set as well based on this page...

    technet.microsoft.com/.../dn946901.aspx

    Still, no luck?

  • Weldarb Profile Picture
    Weldarb 9 on at

    I continue to get this error but my Organization is on and alive:

    We're sorry

    We're unable to connect to your Microsoft Dynamics CRM server. Please try again later.

    Help me resolve this issue

    Activity ID: 6a3249ba-6728-c469-4c48-dda346ce478e Date: Thu, 29 Dec 2016 21:13:50 GMT

  • Suggested answer
    PS Profile Picture
    PS 23,577 on at

    Go to control panel>>Credentials Manager>> Remove any credentials related to CRM

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