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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Best way to update my ...
Microsoft Dynamics CRM (Archived)

Best way to update my custom field on Case as soon as case get resolved

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Best way to update my custom field on Case as soon as case get resolved

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  • Verified answer
    Arpit Shrivastava Profile Picture
    Arpit Shrivastava 7,518 User Group Leader on at
    RE: Best way to update my custom field on Case as soon as case get resolved

    Hi Rohini,

    Write a Pre-Operation Stage Plugin on Case Status Update. And update the case information (your custom field's value) before the actual information is being committed to the database in core operation.


    If found useful, please mark the answer as verified.


    Cheers
    Arpit
    https://arpitmscrmhunt.blogspot.com

     

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