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Hi,
We have a power user that uses MS Excel to retrieve data from Navision
He created about 7 excel sheets (7 different files).
Whenever he refreshes within Excel the data from Navision and then quits excel, the Navision license is not freed.
This means that if he refreshes (one by one) the 7 different files we end up having 7 licenses in use that are not freed up!
Only solution is to kill the sessions to free the licenses.
How can this be solved?
Thanks
Jan
Thanks for your reply Marco.
Stupid question: how do we raise a support request? We/I never did this .... do you have a link for me?
Jan
Hello,
Happy New Year. Please do raise a support request if you are still looking for answers so we can have a look here if this can be reproduced.
Thanks,.
Hi Marco,
Thanks for your reply.
It is Navision in the cloud that we have and we already had a look at the timeout parameter but that did not seem to help.
Jan
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