web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Product Lifecycle Stat...
Supply chain | Supply Chain Management, Commerce
Suggested Answer

Product Lifecycle States Process Policy on Products

(2) ShareShare
ReportReport
Posted on by CU09101408-0 9
I recently enabled the Engineering Change Management module in D365 F&O, which allows me to block transactions for items using the Product Lifecycle State business process policy functionality. We use the Store Commerce POS app to sell items at our retail store.

However, I’m facing an issue: items that are blocked for sales in D365 F&O are not blocked for sales in the Store Commerce POS, even after running the Schedule Distribution Job for product information updates.

Has anyone encountered this situation before?

I have the same question (0)
  • Suggested answer
    S Gopi Krishna Profile Picture
    S Gopi Krishna 665 Super User 2026 Season 1 on at
    I've tried to do the exact same thing previously and found out that the Product Lifecycle status configuration is not working in POS and it will not block the product sale for retail transactions, It only works when the sales orders are created during statement posting and at that time it will not allow you to post the sales order in F&O.
  • CU09101408-0 Profile Picture
    CU09101408-0 9 on at
    Thank you.
     
    This is exactly what I am experiencing. 
     
    I just wanted to be sure.
  • Suggested answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,533 Moderator on at
    I am not sure how Engineering Change Management will work with POS. There are two ways you can block a product on POS.
     
    Stopped Products - Basically you use the default order settings. - https://learn.microsoft.com/en-us/dynamics365/commerce/assortments#stopped-products
    Blocked Products - Use the commerce settings available on the products - https://learn.microsoft.com/en-us/dynamics365/commerce/assortments#blocked-products
     
    You could try enabling the below feature to see if it make any difference "Support the Site and Default order settings on Customer orders" . 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Supply chain | Supply Chain Management, Commerce

#1
Mallesh Deshapaga Profile Picture

Mallesh Deshapaga 254

#2
Laurens vd Tang Profile Picture

Laurens vd Tang 192 Super User 2026 Season 1

#3
Syed Haris Shah Profile Picture

Syed Haris Shah 137 Super User 2026 Season 1

Last 30 days Overall leaderboard

Featured topics

Quality order uses default receipt location instead of actual physical receipt location

Product updates

Dynamics 365 release plans