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Supply chain | Supply Chain Management, Commerce
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Product Lifecycle States Process Policy on Products

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Posted on by CU09101408-0 7
I recently enabled the Engineering Change Management module in D365 F&O, which allows me to block transactions for items using the Product Lifecycle State business process policy functionality. We use the Store Commerce POS app to sell items at our retail store.

However, I’m facing an issue: items that are blocked for sales in D365 F&O are not blocked for sales in the Store Commerce POS, even after running the Schedule Distribution Job for product information updates.

Has anyone encountered this situation before?

  • Suggested answer
    Shafeeque P. Profile Picture
    Shafeeque P. 6,495 Super User 2025 Season 1 on at
    Product Lifecycle States Process Policy on Products
    I am not sure how Engineering Change Management will work with POS. There are two ways you can block a product on POS.
     
    Stopped Products - Basically you use the default order settings. - https://learn.microsoft.com/en-us/dynamics365/commerce/assortments#stopped-products
    Blocked Products - Use the commerce settings available on the products - https://learn.microsoft.com/en-us/dynamics365/commerce/assortments#blocked-products
     
    You could try enabling the below feature to see if it make any difference "Support the Site and Default order settings on Customer orders" . 
  • CU09101408-0 Profile Picture
    CU09101408-0 7 on at
    Product Lifecycle States Process Policy on Products
    Thank you.
     
    This is exactly what I am experiencing. 
     
    I just wanted to be sure.
  • Suggested answer
    S Gopi Krishna Profile Picture
    S Gopi Krishna 392 on at
    Product Lifecycle States Process Policy on Products
    I've tried to do the exact same thing previously and found out that the Product Lifecycle status configuration is not working in POS and it will not block the product sale for retail transactions, It only works when the sales orders are created during statement posting and at that time it will not allow you to post the sales order in F&O.

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