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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Printing Orientation I...
Microsoft Dynamics GP (Archived)

Printing Orientation Issue

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Posted on by Community Member

Hello all I work in IT and one of my users is having an issue with printing orientation in GP 2016 R2. He uses it to print cheques via a bypass tray and no matter what setting it is set to it prints in landscape format. I figured it was a driver issue and have tried multiple older and newer drivers with no luck. Has anyone else experienced this before?

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  • L Vail Profile Picture
    L Vail 65,271 on at

    Are you using a third party product like MICR to print your checks, or are you using native GP?

    Leslie

  • Wassim Rahme Profile Picture
    Wassim Rahme 5 on at

    Check to see if your system has Named Printers configured.

  • L Vail Profile Picture
    L Vail 65,271 on at

    Another thing, if you are using the Dynamics Report Writer version of the checks, launch report writer and open your report. In the lower left-hand corner of the window there is a radio button that will let you override the printer settings to always print landscape or portrait. Has somebody changed this setting?

    Leslie

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