Hi,
Is it possible to create a parent-child relationship for an organization and its business units in CRM Online?
Scenario:
- Our organization is ABC, and it has business units abc-1, abc-2, and abc-3.
- There is strong possibility that the parent ABC itself and any of its business units are working on the same Customer XYZ to sell their seperate products/services.
Objective:
- To avoid creating seperate accounts for the same Customer.
Is it possible that the Parent ABC and childs abc-1, abc-2 etc. can use the same Account to add their opportunities, contacts, etc?
If yes, how?
If not, then what could be the solution?
Thanks in advance.
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