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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Phone Number missing L...
Microsoft Dynamics CRM (Archived)

Phone Number missing Leading Zero??

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Posted on by Community Member

Hi All,

I am working on a 2016 organisation and I have noticed that each telephone number in the system is missing the leading zero. The field used to capture the telephone number is OOTB:

0574.Capture.PNG

For example mobile numbers are appearing like - 7712345678 and they should appear - 07712345678.

Is there a way to fix this? Do you think this is a format issue?

Thanks in Advance.

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I have the same question (0)
  • Varadarajan_84 Profile Picture
    Varadarajan_84 on at

    Hi,

    Set the default prefix (country / region code) of Phone Number format fields in Settings >> Administration >> System Settings >>Under the General tab . The prefix will be added to the Phone Number format fields.

    I hope this helps.

    Thanks.

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