Dynamics Community Forum Thread Details

Cannot import custom package. Product not installed

Hello all,

Hoping this is an easy question. I am upgrading to GP 10. Doing all this on a dev server of course so I can work out any issues for a smoother live upgrade. I got the core product installed with no problem. I chose to install a new instance so (according to the documentation) I could import user security from my v9 installation. No problems there either.

I am now at the point of trying to import a custom modification. I go through GP Utilities and select "Update modified forms and reports". I give it the launch file, and it shows the product I want to upgrade. I check off the box, point it to the right .DIC file and hit update. It goes through the motions and reports back complete with no errors. I even get a nice little green checkbox next to the product.

Now I open GP, check the forms and reports I know should be modified and they aren't. I go to the Customization Maintenance, and the modified forms are missing. I try to import them from a package file, and the forms I need are showing a "Product not Installed" message.

Am I missing a step somewhere? Or would it be better to re-do the installation by upgrading the existing instance? Would that automatically bring in any customizations?

Thanks in advance for any help.
- Jason

Although that option is still in Dynamcis Utilities, we do not normally use that upgrade option to bring Modifier/VBA or report modifications from version to version. Instead, I recommend you export a .package file from the Customization Maintenance window in your previous version (tools>>Customize>>Customization Maintenance), and then re-import into GP 10.0. If you still get that "product missing" message when you try to import, try opening the .Package file in Notepad, and look for the name of the object that showed as product missing. If you're careful, you can just delete the component for which the product is missing by removing everything between the <Component></Component> nodes for the appropriate object.

I hope that helps.

Ron Draganowski
Solution Services Practice Manager
Olsen Thielen Technologies, Inc.

St Paul, Minnesota
rdrag@ottechnologies.com
http://www.ottechnologies.com

Find me on LinkedIn: http://www.linkedin.com/in/rondraganowski

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