I've encountered a problem where global search isn't functioning in two specific custom model-driven apps within Dynamics 365. Strangely, it's working without any issues in other apps. To address this, I'd start by verifying if global search is enabled and properly configured for the affected apps. I'll check the app settings to ensure that global search is turned on and that the necessary entities and fields are included in the search index.
Next, I'll delve into any customizations or configurations unique to these two apps that might be interfering with global search functionality. This could involve examining custom entities, fields, or security roles that might be impacting search visibility or indexing.
Furthermore, I'll investigate any recent changes or updates made to these apps or the Dynamics 365 environment that could have inadvertently affected global search. This could include alterations to the data model, adjustments to security roles, or updates to the search configuration.
André Arnaud de Cal...
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