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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / CRM 2015 Online: Will ...
Microsoft Dynamics CRM (Archived)

CRM 2015 Online: Will I lose customizations made in a trial version if I upgrade to fully licensed version?

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Posted on by adj 155

I made some customizations to entities, views, charts, reports, etc. in a trial version of CRM 2015 Online.  My organization now wants to go ahead and purchased based on what they have seen.  Will I lose my customizations in the trial version when it is upgraded to a fully licensed version?

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  • Verified answer
    Michael Kortas Profile Picture
    Michael Kortas 120 on at

    No, you won't lose any customizations or entered data when you upgrade the trial.

  • Verified answer
    Mithilesh Kumar Profile Picture
    Mithilesh Kumar 10,047 on at

    Hi Adj,

    If you are going for the Full License (Professional) then there won't be any changes to your Customizations. They will be available after the upgrade as well. However, for other types such as Basic and Essential License you won't be able to access System Entities.

    For more information on Licensing and type of access to System Entities please have s look into this

    www.dynamics-crm-2013-migration.com/.../Microsoft-Dynamics-CRM-Online-Licensing-Quick-Reference-Guide%20Euro.pdf

    Note: Pricing is in Euro

    Hope that helps

    Thanks

  • adj Profile Picture
    adj 155 on at

    Thank you.  Yes, we will be purchasing licenses for Professional.

  • Mithilesh Kumar Profile Picture
    Mithilesh Kumar 10,047 on at

    Then certainly you will be having all you customizations in place. Thanks

  • Aileen Gusni Profile Picture
    Aileen Gusni 44,524 on at

    Adj,

    No...

    As long as you subscribe the full license version before your Organization has been deleted.

    Microsoft has tolerance time for trial after 30 days of trial time, then your organization will be disabled first, and then will be deleted.

    You also can keep the Organization URL + name as well.

    Just for your saving you can backup also your solution just in case you want to change your Organization trial URL or environment.

    Hope this helps.

    Thank you.

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