Removing Dependencies FieldOne Sky Add-On (Managed) in Dynamic CRM Online.

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Hi All,

I am working on a CRM organization and they have installed Field-one sky add-on for dynamic crm online already and using it for assigning the zipcode to the territories through which the system assigns area managers and sales executive automatically on the basis of zipcode and there are three different zipcode workflows working in the background. I tried to remove/uninstall and deactivate them but the system shows dependencies issue as shown in the screen shot below :

5287.error.png
Now, it says that these entities are dependent on some other and other entities are also dependent on these workflows, because of that i cannot remove them.

OK I understand that but

1-What if someone no longer wants a managed solution in system or needs to change the way things happening in a managed solution?

2-How to remove the dependencies as there is no option available to remove them?

3-Also how to setup CRM developer toolkit to resolve this issue with VS2015/VS2017.

Please Help..!

Thanks in Advance.

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Nagaraj M 161 on at

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Hi,

1.as managed solution it self indicates something deployed as part of product so if you want to remove something from it then who ever deployed that solution into your system needs to do changes in unmanaged state and redeploy the same into your system, so that your unwanted components will be overrided automatically.

2.If you want to change any component in managed solution , customizable access needs to be given in unmanaged state then when it's deployed as managed solution we can customize those particular things in our system.

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Community Member on at

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The problem here is that somebody else worked on this solution in the past. Now both dev and live servers have managed solution for this particular solution. We are stuck here.

is there any option for us?

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Nagaraj M 161 on at

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Hi ,

If you don't want those work flows the best way is to deactivate them. It will save your time and mostly even if you want to remove them there is no supported way , if you change some components in customization xml file we can't guarantee that whether this solution behave property or not. And Microsoft also won't provide support if we do changws in unsupported way.

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Temmy Wahyu Raharjo 2,916 on at

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Yes Nagaraj is correct. This happened because of you try to update managed property. Usually I will do to download the log, get the property that is unmanaged. Then extract the solution zip then go to customization.xml. Find the attribute (if from notepad++, fold all, then you need to go to Entity > Attribute, then removed the attribute tag).

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