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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Disable Yammer
Microsoft Dynamics CRM (Archived)

Disable Yammer

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Posted on by Community Member

In setting up CRM I was "tinkering" and enabled Yammer. Is it possible to disable this integration and get back the old "posts"?

I'm worried that it's a not possible at the flick of a switch. If that is the case, could someone please advise a work around to get yammer out of my CRM?

Many thanks, Joel.

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  • Community Member Profile Picture
    Community Member on at

    Check this out Joel

    crmbook.powerobjects.com/.../yammer

  • Community Member Profile Picture
    Community Member on at

    Power Objects is a great site but unfortunately that post doesn't address the questions of how to uninstall Yammer from CRM.

  • Community Member Profile Picture
    Community Member on at

    Hi All,

    Does anyone have any ideas for me?

    Thanks in advance. Joel.

  • Jose R Profile Picture
    Jose R 81 on at

    Documentation says there is no way back, check this.

  • Suggested answer
    Neil Parkhurst Profile Picture
    Neil Parkhurst 10,727 User Group Leader on at

    Maybe not the answer you hope for ...... I don't believe it is possible to remove Yammer once enabled. Unfortunately this is by design.

  • gkinstler Profile Picture
    gkinstler on at

    This really sucks.  I added this for a client, and they don't want it anymore.  Is there really no other answer?

  • Suggested answer
    Neil Parkhurst Profile Picture
    Neil Parkhurst 10,727 User Group Leader on at

    Sorry Glenn I think it warns before the install that yammer can't be disabled. Negative answer sorry.

  • Suggested answer
    PS Profile Picture
    PS 23,577 on at

    Hi Joel

    Following is a screenshot which explains it all, unfortunately, you cannot revert:

    14748.1.PNG

  • Suggested answer
    nplima Profile Picture
    nplima 540 on at

    Hi

    I found this article stating that it is indeed to remove Yammer integration. I haven't tried it yet.

    https://www.2bsolutions.com/turns-can-remove-yammer-crm-online/

    in short: take a backup of your production instance where Yammer is. (optional: Demote it to Sandbox). Reset that instance. Restore from backup. No more Yammer.

    Any brave souls out there want to try this and report back?

    NL

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