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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Upgrade from dynamics ...
Microsoft Dynamics CRM (Archived)

Upgrade from dynamics CRM online to Dynamics 365

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Posted on by sandeepstw 4,601

Hi,

I am going to upgrade Dynamics CRM online to Dynamics 365. I have done some customization in online CRM.

Will I lose those customization after upgrade?

I am looking for some fields service and have 6-7 users access so which license should I go for?


Thanks in advance!!

Thanks,

Sandeep

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  • Verified answer
    Nithya Gopinath Profile Picture
    Nithya Gopinath 17,078 on at

    Hi Sandeep Mishra,

    Please go through the link below.

    technet.microsoft.com/.../mt788655.aspx

    It describes how to Switch from Dynamics CRM Online to Dynamics 365 and about Microsoft Dynamics 365 Enterprise Edition Licensing. Hope it helps.

  • Community Member Profile Picture
    Community Member on at

    Hi Sandeep

    Tenfold just recently added MS office 365 to their integrations list. Tenfold offers features such as click to dial, automatic call logging, easy note taking and task creation, screen pops on inbound and outbound calls, new lead/contact creation when no matching records, support for cases/opportunities and advanced analytics on the backend. They also support MS Dynamics integration.

    www.tenfold.com/.../microsoft-office-365

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