Dynamics Community Forum Thread Details

Using page.runModal to open Service Lines (Page 5905), but getting blank results

Hi all,

I'm trying to make some improvements to the Service Order screen to make it user friendly and usable by our repair department.

I've created a factbox as below, which correctly shows the associated Service Lines to my Service Order, based on the below code for SubPageLink

SubPageLink = "Document Type" = const("Order"), "Document No." = field("No."), "Service Item Line No." = const(10000);

As you can see, the "Description" is a hyperlink using:

 page.runModal(page::"Service Lines", Rec);

The link works, but when I click it, the "Service Lines" window comes up not showing any lines. I can change that by switching the filter on the top to "All".

However, I would very much like for this to happen automatically, either by fixing the default filter, or by ensuring that the lines are included in the filtering.

When I open the "Service Lines" through the regular path on the line part of the Service Order, I get the lines correctly. I have validated that the Page Filters, which come from the standard functionality, are the same as the SubPageLink filters, which I defined above.