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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / Printing Document Issu...
Microsoft Dynamics GP (Archived)

Printing Document Issue via Terminal Service

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Posted on by Community Member

Hi,

I encounter a problem in following environment:-
1) Dynamics GP and modified reports are located in Terminal Server
2) Users login to GP application via remote desktop connection
3) When print PO or SO invoice document form, the alignment will run
from time to time.

Does anyone encounter such issue and can suggest any alternative
solutions?

Thank you.

*This post is locked for comments

I have the same question (0)
  • Dencio Profile Picture
    Dencio 2,172 on at
    Re: Printing Document Issue via Terminal Service

    Hi Pui San,

    Please be reminded that user session in TS will have a dynamic printer settings on TS session, thus ensure that the printer drivers both on the user workstation and the Terminal server are compatible.  This should be seamless for printer compatible with GP.

    Hope this helps!

    Cheers,

    Dencio

  • Community Member Profile Picture
    Community Member on at
    Re: Re: Printing Document Issue via Terminal Service

    Hi Dencio,

    In the terminal server, we are selecting the printer of our local machine to generate the report printing. Are we suppose to install the local printer driver into the terminal server as well?

     

    Thank you,

  • Dencio Profile Picture
    Dencio 2,172 on at
    Re: Re: Re: Printing Document Issue via Terminal Service

    Hi Pui San,

    Yes, you need the printer driver installed on the server if you are printing from a printer attached to the machine that a user is using.  The user workstation and the Terminal Server must agree to which printer driver to use during user's session in the terminal server.  This is a requirement when you configure the user's RDP connection to use/default printer locally attached to their machine.

    Cheers,

    Dencio

  • Ron Wilson Profile Picture
    Ron Wilson 6,010 on at
    Re: Re: Re: Re: Printing Document Issue via Terminal Service

     Printing is a complete pain in TS 2003.  It is getting better with each new release (i.e. 2008) but still not quite where it needs to be.  There are some 3rd party printer applications such as thinprint for TS.  I do agree with Dencio that installing the driver on TS for the person's local printer should get it printing correctly.  We typically print to printers that are on our print server to get a little better performance out of TS.  Even if it is someone's local printer, we try and hang it off the network (if it doesn't have a built in NIC then get a wireless print server) and add it to our print server, giving only the individual user permissions to it if necessary. 

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