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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Data storage
Microsoft Dynamics CRM (Archived)

Data storage

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Posted on by Community Member

Our CRM data storage has exploded.

Have been testing importing Accounts, Contacts, Activities and have done multiple imports of the data, bulk deleting after each run.

Each run also has a couple of workflows that execute on each record,to set Primary Contact and other fields

Got message three days ago saying our data cap was exceeded at 25GB (5GB limit) so ran job to bulk delete completed system  jobs. 

That was three days ago, job is still running, deleted 56,000 at last count, but just got message saying data storage is now 146GB!

What is happening, how do I clear the data?

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I have the same question (0)
  • Suggested answer
    prt33k Profile Picture
    prt33k 6,907 on at

    Please check if the PluginTrace is off and if Audit is off.

    If those are off then the culprit is AsyncOperationBase table. You need yo clear the AsyncOperation table since your workflow will be writing logs back.

    These log get clears periodically by CRM but since you are already exceeding DB, you can call premier and they can clear it off for you .

    Thanks.

    Prateek

  • Priyesh Profile Picture
    Priyesh 7,396 User Group Leader on at

    You can setup Organization Insights if you're on Dynamics 365.

    You'll easily know what is consuming more data. You'll need to be a O365 Administrator to be able to set it up from Office 365.

  • Inogic Profile Picture
    Inogic 760 on at

    You can refer the below blog to check what all take up space in CRM.

     

    http://www.inogic.com/blog/2017/06/approaching-storage-limit-in-dynamics-365-watch-out-voc-logs/

     

    Hope this helps.

     

    Thanks,

  • malla Profile Picture
    malla on at

    Hi Stuart,

    I would highly recommend to clear the asynchronous base table

    http://mscrmgmr.blogspot.co.uk/2015/09/clean-asyncoperationbase-table.html

    Also Enable the Organisation insight  so that you can view who is the culprit.

  • Suggested answer
    NatrajY Profile Picture
    NatrajY 3,040 on at

    You can try some of the methods in Leon's recent blog post -> thatcrmblog.wordpress.com/.../analyzing-and-clearing-space-in-dynamics-365-dynamics-crm-online

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