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Microsoft Dynamics CRM (Archived)

CRM Dash board different types of charts?

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Hi All,

        Created one dash board for case management entity. I need pie charts and cone charts etc. But when i am doing the charts it always creates bar charts.

where i can change the chart type in CRM 2016. 

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  • Verified answer
    PS Profile Picture
    23,577 on at

    Below URL shows you how to create a system chart

    crmbook.powerobjects.com/.../charts-dashboards

    Basically you have to select shapes from the top of the chart, as shown in this url

    For personal chart, shape appears next to the first series you have selected.

    Let me know if you need more info or you have a screenshot to share

  • Community Member Profile Picture
    on at

    Thanks .. that helped me ..

  • Verified answer
    Nithya Gopinath Profile Picture
    17,078 on at

    Hi Nidhin,

    You can create charts for an entity in the solution and add the charts to the dashboard. Please refer the link below.

    thecrmworld.wordpress.com/.../how-to-create-chart-in-crm-2011-using-different-views

  • Community Member Profile Picture
    on at

    Hi

    We have a solution for this with Tenfold. It logs the number of calls received and handled and time spent on each call (which includes ringing time) and these can be viewed under your account's dashboard analytics stats. They support MS Dynamics integration Here's a list of their the integrations we have www.tenfold.com/.../dynamics

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