CRM Dash board different types of charts?

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Posted on by Community Member Microsoft Employee

Hi All,

Created one dash board for case management entity. I need pie charts and cone charts etc. But when i am doing the charts it always creates bar charts.

where i can change the chart type in CRM 2016.

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Community Member Microsoft Employee on at

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RE: CRM Dash board different types of charts?

Hi

We have a solution for this with Tenfold. It logs the number of calls received and handled and time spent on each call (which includes ringing time) and these can be viewed under your account's dashboard analytics stats. They support MS Dynamics integration Here's a list of their the integrations we have www.tenfold.com/.../dynamics
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Nithya Gopinath 17,074 on at

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RE: CRM Dash board different types of charts?

Hi Nidhin,

You can create charts for an entity in the solution and add the charts to the dashboard. Please refer the link below.

thecrmworld.wordpress.com/.../how-to-create-chart-in-crm-2011-using-different-views
Community Member Microsoft Employee on at

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RE: CRM Dash board different types of charts?

Thanks .. that helped me ..
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PS 23,577 on at

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RE: CRM Dash board different types of charts?

Below URL shows you how to create a system chart

crmbook.powerobjects.com/.../charts-dashboards

Basically you have to select shapes from the top of the chart, as shown in this url

For personal chart, shape appears next to the first series you have selected.

Let me know if you need more info or you have a screenshot to share