web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Not able to print rece...
Supply chain | Supply Chain Management, Commerce
Suggested answer

Not able to print receipt with barcode from POS

(0) ShareShare
ReportReport
Posted on by SunilSharma 96

We are having a problem with printing receipts from POS with barcodes. Barcode is not printed on the receipt, instead, the receipt number is printed like this: <B: 1100002.

If someone has faced the same issue then please help.

Application is Store commerce.

pastedimage1661178453859v1.png

I have the same question (0)
  • Charlotte X Profile Picture
    Charlotte X on at
    RE: Not able to print receipt with barcode from POS

    Hi SunilSharma,

    This post mentions the same issue as yours:

    (+) receipt with Barcode - Dynamics 365 Commerce Forum Community Forum

    It seems like a bug, you can view the following link:

    (+) Receipt barcode does not display in Dynamics 365 Retail (FinOps) version 10 - Dynamics 365 Finance Community

    Best Regards,

    Charlotte

  • SunilSharma Profile Picture
    SunilSharma 96 on at
    RE: Not able to print receipt with barcode from POS

    I have tried both the suggested solutions but it doesn't work. Is it possible to know more about the receipt designer and how the fields are bound in the background?

  • Suggested answer
    Charlotte X Profile Picture
    Charlotte X on at
    RE: Not able to print receipt with barcode from POS

    Please view the following document:

    Set up and design receipt formats - Commerce | Dynamics 365 | Microsoft Docs

    What's more, please check if the fonts files which are required for the bar code to print are missing on the client machine.

    If the required font file is not available it is not printing.

  • Shafeeque P. Profile Picture
    Shafeeque P. 6,527 Moderator on at
    RE: Not able to print receipt with barcode from POS

    Looks like the printer is not parsing it properly. Which printer and driver are you using ?

  • SunilSharma Profile Picture
    SunilSharma 96 on at
    RE: Not able to print receipt with barcode from POS
    [quote user="Shafeeque"]

    Looks like the printer is not parsing it properly. Which printer and driver are you using ?

    [/quote]

    Shafeeque 

    Hardware station: Dedicated

    version of MPOS. Store commerce - 9.36.22197.12 (D365 versjon 10.0.26, platform versjon 50)

    Opos printer model: Toshiba Type 6145-1TN, with the latest driver update

    can you suggest something on this?

  • Shafeeque P. Profile Picture
    Shafeeque P. 6,527 Moderator on at
    RE: Not able to print receipt with barcode from POS

    I am not able to redirect anywhere else at the moment. I haven't worked on Toshiba printer. The documentation says the latest driver is built on OPOS CCO 1.14.3, however I am not able to see the same on the Monorecs site. Can you try installing the CCO from the below link.

    Also, if you know some one from  printer manufacturer/partner side, they will be able to trace the requests coming from MPOS and tell exactly why it is not working. I have similar barcode and font issue in some non certified printer manufacturer's, the vendor's support did help.

    CCO Download link : www.monroecs.com/.../OPOS_CCOs_1.14.001.msi

    tgcs04.toshibacommerce.com/.../tcx_single_station_spec_usen.pdf

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Supply chain | Supply Chain Management, Commerce

#1
CA Neeraj Kumar Profile Picture

CA Neeraj Kumar 861

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 287 Super User 2025 Season 2

#3
Sagar Suman Profile Picture

Sagar Suman 230 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans