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Small and medium business | Business Central, N...
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Issues with Power BI dashboards in a Business Central extension

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Posted on by 11
Hello everyone,
I developed a Business Central extension whose sole purpose is to extend Role Center pages and incorporate Power BI dashboards.
Example
Initial situation:
Everything was working fine at first, but then I started experiencing various random errors in the Power BI dashboards:
1- No reports are enabled.
2- Failed to authenticate with Power BI. Try signing out and signing back in. This issue typically occurs if you no longer have a Power BI license or if you recently changed your email address or password.
3- You do not have a Power BI account. If you recently activated a license, it may take several minutes for the changes to take effect.
 
Actions taken:
I uninstalled the application, but the issue persists even without it.
I signed out of both Business Central and Power BI and signed back in.
I run Business Central in incognito mode.
I verified that the apps within the Power BI workspaces were free of errors, including connections to data sources.
I confirmed the status of my Power BI account (I have an active Pro license).
 
Key observation:
The issue only occurs in Environment A, where my app was published. In Environment B, everything works normally.
I would appreciate any suggestions or help in resolving this issue.
Thank you very much!
I have the same question (0)
  • Verified answer
    YUN ZHU Profile Picture
    95,930 Super User 2025 Season 2 on at
    Hi, very strange. I suggest submitting a SR to Microsoft for help in investigating.
    In addition, if it is not a production environment, you can also try restarting the environment first.
     
    Thanks.
    ZHU

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