web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested Answer

Qty Base must be -1, 0 or 1 when serial no. is stated.

(0) ShareShare
ReportReport
Posted on by 70

Hi,

After selecting item tracking lines I'm getting the below error.

pastedimage1668093594561v1.png

But when checking the qty base the value is. Below check the below screenshot Qty 

pastedimage1668093641422v2.png

After checking I noticed that the qty handled (base) is 0.

Can anyone suggest a solution for the above issue?

Thanks

I have the same question (0)
  • Suggested answer
    Inge M. Bruvik Profile Picture
    1,161 Moderator on at

    When you are using an item that is tracked by serial no. you can only have qty = 1 / -1 when your register transactions in journals.

    That is because each transaction can only represent one serial no.

    So create the number of journal lines with qty 1 in order to handle all the total qty you need to handle.

  • Sam L Profile Picture
    70 on at

    Tried doesn't work, gives the same error.

  • Suggested answer
    Inge M. Bruvik Profile Picture
    1,161 Moderator on at

    Do you have any customization in your system?

    I would recommend you reach out to your partner and have them debug this together with you.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Small and medium business | Business Central, NAV, RMS

#1
OussamaSabbouh Profile Picture

OussamaSabbouh 1,675 Super User 2026 Season 1

#2
YUN ZHU Profile Picture

YUN ZHU 966 Super User 2026 Season 1

#3
Kamal Khakhkhar Profile Picture

Kamal Khakhkhar 610

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans