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Small and medium business | Business Central, N...
Suggested Answer

Qty Base must be -1, 0 or 1 when serial no. is stated.

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Posted on by 70

Hi,

After selecting item tracking lines I'm getting the below error.

pastedimage1668093594561v1.png

But when checking the qty base the value is. Below check the below screenshot Qty 

pastedimage1668093641422v2.png

After checking I noticed that the qty handled (base) is 0.

Can anyone suggest a solution for the above issue?

Thanks

I have the same question (0)
  • Suggested answer
    Inge M. Bruvik Profile Picture
    1,105 Moderator on at

    When you are using an item that is tracked by serial no. you can only have qty = 1 / -1 when your register transactions in journals.

    That is because each transaction can only represent one serial no.

    So create the number of journal lines with qty 1 in order to handle all the total qty you need to handle.

  • Sam L Profile Picture
    70 on at

    Tried doesn't work, gives the same error.

  • Suggested answer
    Inge M. Bruvik Profile Picture
    1,105 Moderator on at

    Do you have any customization in your system?

    I would recommend you reach out to your partner and have them debug this together with you.

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