Copilot Button is Missing

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Posted on by JE-29041340-0

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Hi:

I want to try Copilot's Conversational Chat. But, the Copilot button does not appear.

Our version of Business Central is not 24.0. But, according to the Admin Center, it's up to date.

How do I get the Copilot button?

Thanks!

John

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Dynamics 365 Business Central

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Gerardo Rentería Ga... 25,555 Most Valuable Professional on at

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Hi

You must install the latest version 24.0 of BC, and right now it is enabled in the US version. Here is some more information, I hope it helps you.

Chat with Copilot | Microsoft Learn

BR

GR

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Valentin Castravet 32,208 Super User 2026 Season 1 on at

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Our version of Business Central is not 24.0. But, according to the Admin Center, it's up to date.

V24 is available for new environments. But its not yet available as an upgrade for environments on V23. You will have to wait a few days until it becomes available, as Copilot is only available in V24

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

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Teddy Herryanto (Th... 14,302 Super User 2026 Season 1 on at

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For non-US customers, Chat with Copilot is not available yet.

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YUN ZHU 99,086 Super User 2026 Season 1 on at

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Hi, I have tested the Copilot featreus in BC24 yesterday and I hope the following information can give you some tips.

https://yzhums.com/50086/

https://yzhums.com/50150/

https://yzhums.com/50114/

https://yzhums.com/50061/

Thanks.

ZHU

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Judy Microsoft Employee on at

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Hi, as mentioned, to get the Copilot button in Business Central, you need to ensure that you are using version 24.0 or later.

The reference document regarding Copilot: Chat with Copilot (preview) - Business Central | Microsoft Learn

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Gavin 2,510 on at

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Hi,

If you want to try out the new Chat with Copilot you can create a Sandbox using the US localisation.

I explain how to do this in this blog post: https://thedynamicsexplorer.com/2024/04/08/dynamics-365-business-central-how-to-try-out-the-new-chat-with-copliot-functionality-in-the-uk/

Hope this helps.

Thanks

Gavin

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