Microsoft Dynamics CRM (Archived)

Xrm.Page.data.save().then is not working in CRM 2016 Online environment

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Posted on by Yadnyesh Kuvalekar

4,102

Hi,

I am getting problem while using Save().Then function in MS CRM Dynamics 2016 Version.

Xrm.Page.data.save().then(thenSuccessFunction, thenErrorFunction);

issue:-

Goes into Errorcallback ..message displayed is as below

errorCode = Xrm.SaveErrorResponse {errorCode: -1, message: "serviceIsBusy", debugMessage: null}.

Appreciate your help.

Note:

1. Form rendering engine is enabled.

2. Form is Quote entity main form.

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pavanmanideep 1,331 on at

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Hi Yadnyesh,

What operation you were performing on the form before saving the record.

Usually this fn. (Xrm.Page.data.save().then(thenSuccessFunction, thenErrorFunction);) - Saves the record asynchronously with the option to set callback functions to be executed after the save operation is completed.

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Yadnyesh Kuvalekar 4,102 on at

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Hi Pavan,

Thanks for your response. I am aware of the functionality of this method, but it is not working and is always going in error callback function. I am calling this statement in OnSave event of quote form.

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pavanmanideep 1,331 on at

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Sorry for the late response, did you try in a different browser, were you still able to reproduce the same error regardless of browser used?

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Bishnu Bhagat Microsoft Employee on at

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The same code works fine for me in CRM 2016 online

Xrm.Page.data.save().then(function(){console.log('Success Callback')},function(){console.log('Error Callback')}); - Gives "Success Callback"

I doubt you are having some functionalities on Save of the Form which may be causing the Issue. Could you provide some more Info, what you are doing on Save. Disable all you server side code or JS code and check once.

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Inogic 760 on at

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Hi Yadnyesh Kuvalekar,

There might be a chance that your Xrm.Page.data.save() method would be interfering with any other script or server side code. Please check for if ,if that is the case.

Or else you can use below code to perform the same functionality

// Save the current record

Xrm.Page.data.entity.save();

setTimeout(function () {

// Call the Open Entity Form method and pass through the current entity name and ID after opening the form perform the function you were performing earlier

Xrm.Utility.openEntityForm(Xrm.Page.data.entity.getEntityName(), Xrm.Page.data.entity.getId());

}, 3000);

Hope this will help you.

Thanks!

Sam

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Community Member on at

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You might calling this function on Save Event that causes this "ServiceIsBusy" message.

why because OnSave we call Save and it is infinite loop. to solve this you need to find the reason why do you need save function onsave event. for example if you want to refresh the form on save. than what that refresh does exactly, why do you want refresh/load the form? is this because we want to run onload event? then run that event in some other way. Logically it doesn't make sense to call the save function on save event.

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