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Dynamics 365 Community / Forums / Microsoft Dynamics GP (Archived) / eOne Smart Connect new...
Microsoft Dynamics GP (Archived)

eOne Smart Connect new GP company

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Posted on by sueconrod 337

This is the software I love but also love to hate.  I love what it can do without having to know all the in's and out's of econnect.  But I hate that the knowledge base stinks and it is so hard to find answers.

I just added two new GP companies, I am assuming that all it have to do is run the System Maintenance to refresh the cache.

Anyone done anything similiar.

 

Sue

 

 

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  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,625 Super User 2025 Season 2 on at

    Susan, I have almost no experience with SmartConnect but Mark Polino has a lot of experience with it.  Reach out to him on his dynamicsaccounting.net site.

    Hope this helps,

  • Suggested answer
    sueconrod Profile Picture
    sueconrod 337 on at

    I went out and made sure that the service account that is set up SmartConnect had access to the two databases, Then ran the Smartconnect Maintenance, Then stopped and started eOneSmartconnect Service and the eConnect Service.  And everything is working again.  Just had to wait on an admin on our db's to run the cache and stop and start the services.  

    Nice to figure it out yourself,

  • Community Member Profile Picture
    Community Member on at

    Susan -  I am pleased to announce that we will be releasing a new knowledge base for SmartConnect by mid August.   This will be much easier to navigate.

    Martin

  • Dipal Patel Profile Picture
    Dipal Patel 1,285 on at

    Hello Martin

    I have similar issue. I have created new company in Dynamics gp. But when I try to load data into that New company, it doesnt work.

    Do I have to do anything in dynamics to load data into this new company?

    Please let me know

    Thanks

  • sueconrod Profile Picture
    sueconrod 337 on at

    All I had to do was stop and start the eone Smart Connect Service and the econnect service and it all started working.  

    I did rerun the cache prior to that, but I don't think that was necessary.

  • Dipal Patel Profile Picture
    Dipal Patel 1,285 on at

    I just checked Stored Procedures in sql. There are few stored procedures which is related to smartconnect is missing in new company.

    So do you think if i start service, it should work fine?

    Or do i have to go for smarconnect maintainance?

    Please let me know

    Thank you

  • sueconrod Profile Picture
    sueconrod 337 on at

    So, it does look like running the maintenance takes care of it.  Which the first thing on the list is Create Tables, Stored Procedures and Functions.  2.  Steip is install Smart Connect System Setup.  3rd stip is Install Smart Connect Maintenance.

    Wish they would confirm, but all they every said was that they were coming out with a new version.

  • Dipal Patel Profile Picture
    Dipal Patel 1,285 on at

    I am just worried about running the maintenance because i dont want to change anything in the system. As of now, I have created one stored procedure in new company which is connected to smartconnect. And now i can load my data. There is an error - Functional currency must be set up. But i guess that should be easy enought to fix.

    Thanks

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