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Microsoft Dynamics CRM (Archived)

CRM 365 "dynamics.com is not responding."

Posted on by

Hello All Experts,

I need to know , why in the browser we are getting this warning.

can anyone help me in this.

*This post is locked for comments

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: CRM 365 "dynamics.com is not responding."

    Hello,

    Please follow this link:

    community.dynamics.com/.../219334

    Hope it may help you!

  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: CRM 365 "dynamics.com is not responding."

    Hi,

    check on below article

    community.dynamics.com/.../getting-started-with-fiddler-and-crm

  • EmployeeOcta Profile Picture
    EmployeeOcta on at
    RE: CRM 365 "dynamics.com is not responding."

    Hello Goutam,

    How can i check the time period using fiddler.

  • Suggested answer
    gdas Profile Picture
    gdas 50,085 on at
    RE: CRM 365 "dynamics.com is not responding."

    Hello ,

    I would suggest download the fiddler , open Dynamics CRM form which is taking time, see which part of your JS request is taking time . May be you are calling some aysnc service , you can also get the details through fiddler.

    Hope this helps.

  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: CRM 365 "dynamics.com is not responding."

    Hi,

    yes , if your set the function to false, it will not run. I am not sure is it because of Javascript, but this is the first step we can check.

    80202.1.png

  • EmployeeOcta Profile Picture
    EmployeeOcta on at
    RE: CRM 365 "dynamics.com is not responding."

    Hello Wei,

    But does that mean the JavaScript will not get loaded on the loading of the form.

  • Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: CRM 365 "dynamics.com is not responding."

    Hi,,

    you dont have to remove from form, just set the function to false.

  • EmployeeOcta Profile Picture
    EmployeeOcta on at
    RE: CRM 365 "dynamics.com is not responding."

    Hello Wei,

    Is there any possibility that we could make javascripts turn off.

    or do we need to remove the javascripts from the form.

  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: CRM 365 "dynamics.com is not responding."

    Hi,

    first try to turn off all the Javascripts. Then see if this solve the problem, if yes, try to enable one by one until you identify which JS is causing this problem and debug it.

  • EmployeeOcta Profile Picture
    EmployeeOcta on at
    RE: CRM 365 "dynamics.com is not responding."

    Hello Wei,

    There are couple of JavaScript written on the form .

    how can we resolve this issue then.

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