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Microsoft Dynamics CRM (Archived)

CRM 365 "dynamics.com is not responding."

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Posted on by 6

Hello All Experts,

I need to know , why in the browser we are getting this warning.

can anyone help me in this.

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I have the same question (0)
  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    33,628 on at

    Hi,

    is there any JS running? if yes, it might be taken long time to proceed or stuck with infinite loops.

  • EmployeeOcta Profile Picture
    6 on at

    Hello Wei,

    There are couple of JavaScript written on the form .

    how can we resolve this issue then.

  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    33,628 on at

    Hi,

    first try to turn off all the Javascripts. Then see if this solve the problem, if yes, try to enable one by one until you identify which JS is causing this problem and debug it.

  • EmployeeOcta Profile Picture
    6 on at

    Hello Wei,

    Is there any possibility that we could make javascripts turn off.

    or do we need to remove the javascripts from the form.

  • Alex Fun Wei Jie Profile Picture
    33,628 on at

    Hi,,

    you dont have to remove from form, just set the function to false.

  • EmployeeOcta Profile Picture
    6 on at

    Hello Wei,

    But does that mean the JavaScript will not get loaded on the loading of the form.

  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    33,628 on at

    Hi,

    yes , if your set the function to false, it will not run. I am not sure is it because of Javascript, but this is the first step we can check.

    80202.1.png

  • Suggested answer
    gdas Profile Picture
    50,091 Moderator on at

    Hello ,

    I would suggest download the fiddler , open Dynamics CRM form which is taking time, see which part of your JS request is taking time . May be you are calling some aysnc service , you can also get the details through fiddler.

    Hope this helps.

  • EmployeeOcta Profile Picture
    6 on at

    Hello Goutam,

    How can i check the time period using fiddler.

  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    33,628 on at

    Hi,

    check on below article

    community.dynamics.com/.../getting-started-with-fiddler-and-crm

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