Permission Errors - Using the Business Application App (not Brower) + permission sets checked to be good

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Posted on by B@houston

Hello Everyone,

We have two BC users have the exactly the same permission sets. One of the users using the BC App had the permission error when posting a sales order. I checked the user permission are perfected and should not have any issue. I am not sure why this happened,

Any suggestions? Thank you.

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B@houston on at

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RE: Permission Errors - Using the Business Application App (not Brower) + permission sets checked to be good

Thank you.
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Andy Sather on at

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RE: Permission Errors - Using the Business Application App (not Brower) + permission sets checked to be good

Hello - This issue can occur if you've assigned the user a mix of User-Defined permission sets, and default permission sets with a Blank Company column. I would recommend defining specific companies the user should have access to for each permission set assigned.

My understanding is that when you have a permission set assigned to a user with no company specified, it just grabs the first company in the list. So you might be in a scenario where you have permissions assigned correctly on the companies you want the user to access, but the company it is checking when they sign in doesn’t have that permission.