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Microsoft Dynamics CRM (Archived)

CRM Hybrid Configuration Error: "Aquiring [sic] Token from ACS has failed."

Posted on by Microsoft Employee

TestFailed.jpgMessage from 365::

*********************

Aquiring Token from ACS has failed. Please check if your tenantId is specified correctly in your Email Server Profile, and make sure your Exchange and CRM are under the same tenant

*****************************

Response from Exchange:

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System.FormatException: The e-mail address is formed incorrectly.

   at Microsoft.Exchange.WebServices.Data.EwsUtilities.DomainFromEmailAddress(String emailAddress)

   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetSettings[TGetSettingsResponseCollection,TSettingName](List`1 identities, List`1 settings, Nullable`1 requestedVersion, GetSettingsMethod`2 getSettingsMethod, Func`1 getDomainMethod)

   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetUserSettings(List`1 smtpAddresses, List`1 settings)

   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.InternalGetSoapUserSettings(String smtpAddress, List`1 requestedSettings)

   at Microsoft.Exchange.WebServices.Autodiscover.AutodiscoverService.GetUserSettings(String userSmtpAddress, UserSettingName[] userSettingNames)

   at Microsoft.Crm.Asynchronous.EmailConnector.ExchangeConnectivityDiscoverer.DiscoverUserSettingsInternal()

Please i need your help

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