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Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / Apply Retail coupons o...
Supply chain | Supply Chain Management, Commerce
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Apply Retail coupons on Call center Sales Order Quotes

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Posted on by KishoreGajula 50 User Group Leader

Hi,

I have a client requirement to apply Coupons on Call center Sales Order Quotes before sending in D365 F&O. Is there any way to apply Retail coupons on Call center Sales Order Quotes? I didn't find much help from Microsoft docs. any suggestion on how to achieve this really helpful.  Let me know if any solution or workaround.

Thanks

Kishore

I have the same question (1)
  • OriolMachin Profile Picture
    OriolMachin Microsoft Employee on at

    Hello Kishore,

    I do not believe sales quotations support retail coupons.

    You should however be able to apply discounts.

    I will let the community help on offering other workarounds or suggestions.

    Also, please feel free to submit an ideas post for this feature:

    experience.dynamics.com/.../

    Best Regards,

    Oriol Machin

    Support Engineer / Microsoft Dynamics 365 Commerce

    North America Customer Services and Support

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