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Personal settings refresh after user logs in to BC the next day

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Posted on by ERPlatanos 185
User opens Business Central at the beginning of the day, but his personalizations do not stay.
 
He collapses the factbox, shows the filter pan, and opens the page in wide view.
 
When he opens Business Central on a new day, these setting revert back to anb open Factbox, a closed filter pane, and not in wide view. Hjow can I keep the user settings for a page in Business Central when it refreshes?
Categories:
Administration and permissions
  • ERPlatanos Profile Picture
    ERPlatanos 185 on at
    Personal settings refresh after user logs in to BC the next day
    Hi All,
     
    This role has no page customizations. The user is not using a private browser.
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 69,639 Super User 2024 Season 2 on at
    Personal settings refresh after user logs in to BC the next day
    Hi, is the user using incognito/inprivate mode? In this mode, some operations will not be recorded and saved.
     
    Hope this helps.
    Thanks.
    ZHU
  • Suggested answer
    Judy Profile Picture
    Judy Microsoft Employee on at
    Personal settings refresh after user logs in to BC the next day
    Hi,
     
    It is recommended that you can delete personalization of this user to these pages (Personalized Pages):

    If this does not help, please check if a customization on Profile level might break something here.


     
    Best Regards,
    Judy
  • ERPlatanos Profile Picture
    ERPlatanos 185 on at
    Personal settings refresh after user logs in to BC the next day
    Inge,
     
    This is BC online.
     
    There are no Role customizations so, I don't think this would be for the role
  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 32,744 Moderator on at
    Personal settings refresh after user logs in to BC the next day
    Are you using Business Central online or on-prem?
    Could it be that some pages and the settings for them are defined by the user role?
    Maybe you can ask the user to switch to another role and see if that changes anything?

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