Getting Error when click on 'Customize the system'

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Posted on by Aspire

Hi,

Could anyone help on this?

We are getting the below error from morning ..we are not able to open any solutions..If we click then its showing the below message

An error has occurred. Try this action again. If the problem continues, check the Microsoft Dynamics 365 Community for solutions or contact your organization's Microsoft Dynamics 365 Administrator. Finally, you can contact Microsoft Support.

	Timestamp: 10/22/2020 4:08:49 PM UTC Service Request Id: 8dadd25a-24a4-4c2e-a3af-69b0db5a0091 Hide Technical Details Tenant Id: 6aca6a2e-2ede-4280-8f73-e19db03d41c8 Url: consultant123456.crm8.dynamics.com Organization Id: 514744e1-abbe-44cd-bbae-43f5f6c83bd0 Type: Customer Unique name: 1aeb128a969c450a86bef07b1ac3ef Created on: 10/13/2020 6:53:42 AM State: Enabled Security Group: 00000000-0000-0000-0000-000000000000

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Mark Biggerstaff Microsoft Employee on at

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Hello Aspire,

Its hard to tell why this error is being thrown without a proper investigation on the backend.

I recommend opening a new support ticket and providing the information you have in the thread.

I hope this suggestion helps get you unblocked.

Thanks,

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