web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Supply chain | Supply Chain Management, Commerce / "The payment amou...
Supply chain | Supply Chain Management, Commerce
Suggested answer

"The payment amount exceeds the maximum amount that is allowed for the transaction"

(0) ShareShare
ReportReport
Posted on by Community Member

Hi,
I get this message for cash transactions where amount is higher than maximum specified in payment methods:
"The payment amount exceeds the maximum amount that is allowed for the transaction.  Enter a different payment amount and then try again."


I would like to get the same message for card payments, how can I achieve that?

I cannot get a similar message to appear at the beginning of card payments where amount exceeds maximum specified in payment methods.

Thank you.

I have the same question (0)
  • Xusheng Profile Picture
    Xusheng on at
    RE: "The payment amount exceeds the maximum amount that is allowed for the transaction"

    Have you set the maximum amount at the store payment method? Does this is caused by bug or customization issue?

  • Suggested answer
    Ramune Profile Picture
    Ramune on at
    RE: "The payment amount exceeds the maximum amount that is allowed for the transaction"

    Hello,

    At the moment this is not possible to get.

    If you set up 'Maximum amount per transaction' on Card Payment method, this will be verified only once you enter Card data and click OK. The system will check this maximum amount and if it is over limit, the transactions will be rejected.

    We have a request to change this behavior, but it might come only in/after 10.0.9. Please follow up the LCS:

    fix.lcs.dynamics.com/.../

    Best regards,

    Ramune Peckyte

    Support Escalation Engineer

    Dynamics 365 Commerce (RETAIL/FINANCIALS)

    EMEA Customer Services and Support

  • Suggested answer
    Ramune Profile Picture
    Ramune on at
    RE: "The payment amount exceeds the maximum amount that is allowed for the transaction"

    Following up - the request to change this feature, I mentioned earlier fix.lcs.dynamics.com/.../ is not going to be changed.

    If this feature needs to be working in a different way, we suggest to fix it via extensions.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Join experts in person to explore low code and AI agents at the Power Platform Community Conference sponsored by Microsoft

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Abhilash Warrier – Community Spotlight

We are honored to recognize Abhilash Warrier as our Community Spotlight honoree for…

Congratulations to the September Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Supply chain | Supply Chain Management, Commerce

#1
CA Neeraj Kumar Profile Picture

CA Neeraj Kumar 875

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 287 Super User 2025 Season 2

#3
Sagar Suman Profile Picture

Sagar Suman 235 Super User 2025 Season 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans